Diversey Polska Sp. z o.o. is a global leader providing professional products and solutions in the field of cleanliness and hygiene in many commercial industries. These include chemical products, cleaning machines, technical installations, service and professional consulting.
Currently our company is looking for a co-worker for the post:
Customer Service Representative
Meeting customer satisfaction is no longer enough, do you want to be part of a team that exceeds expectations?
Do you take pride in maintaining an exemplary reputation, as an individual and in a company?
Take the next step
Our customer Diversey, a multinational American company and a global leader in the industrial hygiene business, are looking for additional team members to maintain and enhance their incomparable customer service. You will be a champion of their brand values and maintain the vision of the company.
This company is, and always will be, at the cutting edge of clean, healthy living. You will be part of a group that consistently delivers innovative hygiene technology to professionals worldwide.
Interested? Now find out what you will do.
As a Customer Service Representative, you will be part of a team based in the centre of Warsaw, Poland.
You will provide outstanding Customer Service to both internal and external customers.
You will be responsible for order management, maintaining all customer contact with professionalism and processing all internal and external orders.
In addition, you will manage customer complaints and process, investigate and resolve customer queries in line with company policy.
As a part of the team to enhance customer experience, you must possess the following skills:
• Intermediate/fluent in either English or Polish, and speak fluent or advanced German (min. C1).
• Excellent Customer Management skills.
• Good negotiation skills.
• Ideally with working knowledge of SAP SD and Microsoft Office.
• Ability to build customer relationships across the company.
• 2-3 years customer support experience.
Is this role for you?
If you are interested in becoming a key part of this incredible team, please contact email@example.com via email to find out how to get involved.