Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client we are currently looking for candidates for a position of:Requirements:
Great command of German is a must (C1 level) and commutative English (A2)
General knowledge of hardware and software in client support;
Similar professional experience would be and advantage;
Experience in user accounts management.
The Client offers:
Office in beautiful Berlin;
Contract of employment;
Flexible working hours;
Wide possibility to gain experience in the international, well-known organisation;
Opportunity to use foreign languages on a daily basis;
28 days holiday & special holidays.
Providing customer support via mail and phone;
Initial investigating of issues and technical qualification of tickets and documentation;
Usage and maintaining of the database;
Ensuring high quality of customer service.