Ogłoszenie zamieszczone 11.01.2020, w kategorii Praca

Transition Manager

The Candidate will be responsible for working with Project Managers on several different outsourcing programs to create project plans, track progress on work schedules, track budget progress and rates, keep plans up to date and publish results, create and present management reports on project outcomes and status.

Project information:
Industry: BPM (Business Process Management)
Type of project: finance/ accounting/ forwarding
Location: Gdynia, Mały Kack
Work schedule: work from Monday to Friday 8:30-17:00
Qualifications:
Very good English language knowledge (B2/C1)
Any other European language is nice to have
Deep understanding of the different aspects of BPO business - SLA, Baselining. QA
Excellent project management skills applied to wide range and number of project types, complexities, domains and geographies especially related with Finance & Accounting / Travel / Contact Center
Participated in F&A transitions with different levels of complexity
Participated in process discovery/due diligence exercise prior transition
Demonstrated ability to understand complex, multi-project environments and be able to quickly diagnose potential risks and issues
At least 3 years of intense customer facing roles
Strong Project Management skills
Worked together with IT Projects team to deliver Technology solution (infrastructure and tools)
Understanding of process improvement methodologies - preferably Six Sigma, Yellow/Green BeltGood knowledge of MS Project and MS Visio (process mapping methodologies)
We offer:
Great Office (3 km from the seaside and close to Redłowo SKM station)
Work for international Clients
Wide range of development and training options
Performance bonus
Benefits (you can choose from a variety of options: MultiSport card, private medical care, petrol vouchers, cinema tickets, vouchers to different shops, etc.)
Friendly atmosphere
Team going outs
Fruit Mondays to start your week with energy
Responsibilities:
Build close rapport with key internal stakeholders and Clients
Strong focus on positive transition outcomes, in line with the Client's needs
Setup metric deliverables (SLAs and KPIs) and report effectively to ensure visibility and achievement of goals from day 1 of go-live
Compliance and continuous improvement
Thorough and proactive project tracking - risk, issue, escalation and milestone management
Strong budget management
Team management during transition
Facilitates daily/weekly/monthly meetings with all stakeholders to collect status and discuss project issues
Creates management reports and presentations to keep senior leadership up to date on schedule, budget, and deliverable status
Help on documenting policies and procedures to be used as best practice
Handling prospect or existing client presentations
Respond to RFI/ RFP's along with the solutions team
Successful management of large/multiple transitions of Clients' processes in the F&A/Travel/Contact Center

lokalizacja: Gdynia
www: http://aplikuj.hrlink.pl/ap...

Ogłoszenie przeczytano 269 razy. Data wygaśnięcia: 10.02.2020

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