Ogłoszenie zamieszczone 12.02.2020, w kategorii Praca

IT Service Desk with French

At Cyclad, we work with the best international technology companies to increase their potential in providing modern solutions that shape the world of the future. We are currently expanding our team in Katowice, which is responsible for comprehensive cooperation and IT systems support for large French companies. We want you to become part of this exciting initiative.We are looking for people for whom the use of French on a daily basis is a passion, they want to improve their language skills and start a long-term developing career in the booming IT sector. The mission of the IT Service Desk Consultant is to provide 1 line user support based on the training and know-how that will be guaranteed by the company during your induction period. This is a great opportunity to work in an international organization and gain valuable experience.
Competence requirements:
Good working knowledge of French (B2) and English (B1)
Basic computer skills (MS Office, Windows, hardware)
Excellent problem-solving skills and friendly communication
Focus on team cooperation and supportive atmosphere
Openness to new challenges
Availability to work full-time
Note that you do NOT need to speak Polish
We offer:
Permanent employment contract
Attractive social benefits (sports, books, private health insurance, and medical care)
Free French, English and Polish language classes so that you can develop your language skills
Opportunity for career development and individual development in the IT sector
Work in a young and dynamic team in an international environment
Fully-equipped relaxation room - so you can rest during your break at work
No dress code - the question of clothes at work is your choice
The internal and external training program
Many social events
Package covering the costs associated with relocation
Project information:
Industry: IT
Project type: IT Administration and System Support, Level 1+
Location: Katowice, center
Work schedule: business hours
French min. B2 and English min B1 required
Type of contract: standard permanent employment for an indefinite time
Salary: 4500 PLN gross base
Start Date: when available
Core Responsibilities:
Providing 1st level of IT support to internal employees
Diagnosing hardware and software faults
Receiving, qualifying and saving users' requests
Guiding the user through the resolution process or taking control of the remote system
Escalating incidents to the appropriate support groups once unable to resolve.
Providing regular activity reports to Managers

lokalizacja: Katowice
www: http://aplikuj.hrlink.pl/ap...

Ogłoszenie przeczytano 304 razy. Data wygaśnięcia: 13.03.2020

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